North American Institute

 
 
Courses
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Facilities and Staff
Service Training
Sales Training
Parts Training
Warranty Training
Additional Training
Business Improvement Process
Management Skills Development
Purchase Training Materials
 

For questions regarding course registrations contact your local dealer or the NAI registrar

nai-registration@volvo.com

New Technician Training for Mack (M-ELT) & Volvo (V-ELT)

Did you recently hire a technician who is unfamiliar with working on Mack or Volvo trucks?  Take our brand specific course to orient the service tech to troubleshooting, diagnosis, vehicle systems, PM, and basic repairs of Mack or Volvo trucks.  Contact Tom Reichl, Manager Service Training

 

Mack MP7 & MP8 Engines, Volvo D11 & D13 Engines
Participants are only five days away from understanding how to disassemble and reassemble these engines! Use the latest diagnostics and measuring tools for troubleshooting and repair.   Contact Tom Reichl, Manager Service Training.

Exhaust Aftertreatment Systems (NAI-EATS)
Since 2007, every Mack and Volvo truck contains new aftertreatment technology - the Diesel Particulate Filter. This class will cover everything you need to understand about all aspects of both catalyzed and non-catalyzed systems.

Driver Training for Proper Operation and Fuel Efficiency                                                Mack M-DT07 & Volvo V-DT07                                                                                              Never has fuel economy been as important as it is today! Participants will see immediate results, learning simple ways to improve not only driving skills - but company profits!  Contact Tom Reichl, Manager Service Training


Volvo Fleet Impact and Mack Fleet MACKnet Parts Training
Simplify your search for parts! Training is done in a 2-hour Instructor Led class using the internet.  Classes are scheduled on an as needed basis.  Contact Mary Ruth Bell, Manager Parts Training

 

New!!
MACKsimizing your Fuel Economy
- Available Jan 2009 at our site or yours.  Learn the secrets of achieving the best possible fuel economy.  In today's world of high fuel costs getting the best fuel economy in your trucks has become a way of staying in business.  Attend this one day course to see how you can "MACKsimize" your fuel Economy.  Contact Barry Yeager, Manager Sales Training